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By Roman Loyola
Senior Editor, Macworld | NOV 14, 2017 3:00 AM PT
This is it—the iPhone that longtime Apple users have been waiting for. The iPhone X brings back the thrill of the original iPhone, which was introduced 10 years ago. It breathes new life into the product line with an eye toward the future, while providing plenty of functionality for today.
What makes the iPhone X exciting? First, there’s the TrueDepth camera, used for Face ID (Apple’s new security feature), as well augmented reality. Then there’s the OLED display, which is so good looking, you may make the iPhone X your primary device to look at pictures and watch video. And last but not least, there’s the A11 Bionic processor, which brings the iPhone to a new level of performance.
The iPhone X also has a bunch of other great features: new cameras, a bigger screen in a smaller form factor, and a new beautiful physical design. In all, the iPhone X is a remarkable achievement by Apple—and at $999 (64GB) and $1,149 (256GB), one that you’ll pay a pretty penny for.
Let’s go over the main features of the iPhone X. I’ve ordered them according to what I think buyers will want to know about most. You can click on the table of contents links to skip around if there’s a feature you really want to get to.
iPhone X: Face ID
The iPhone X feature that’s gotten the most attention is Face ID, Apple’s technology for unlocking the iPhone X and authenticating your ID. It replaces Touch ID, Apple’s fingerprint technology that served the same purpose. I’m not going to dive into the details on how it works in this review, as we have a Face ID FAQthat covers that information.
Setting up Face ID is easy. In a process similar to Touch ID, where the Home button records several impressions of your fingerprints, the Face ID setup has you move your head in different angles as the TrueDepth camera system records different spots on your face. It takes a few minutes, and then it’s ready to go.
Face ID only allows a single person to register his or her face. Touch ID, conversely, allows you to register different fingers, which means you can register the fingerprints of other people who you want to have access to your device. This is handy if you’re OK with, say, your significant other having access to your iPhone. Maybe Face ID’s one-face limitation will change if Apple decides to use Face ID on the iPad, a device that’s more likely to have multiple users.
I had some concerns about Face ID because Touch ID has become seamlessly integrated into how I use my iPhone. But as it turns out, there was nothing to be concerned about. In fact, Face ID actually delivers more seamless integration than Touch ID.
When it works, Face ID works really well. At first, I had a tendency to wait for the lock icon on the screen to unlock, but the key is to not wait. You should swipe up to get to the Home screen as you’re looking at the iPhone X. It takes some practice, but before too long, unlocking the phone feels effortless.
I’ve had conversations with Android users who’ve tried the iPhone X, and their main beef with Face ID is that it’s too slow compared to a fingerprint scanner. But in their limited time with the iPhone X, they’re not accessing the Home screen in the manner I described above—and since they’re not invested in the iPhone, they’re not willing to learn, either. It’s still true that access to the Home screen using Face ID isn’t as fast as using a fingerprint scanner, but it’s maybe a half-second slower at most. If that half-second is all the difference to you, then I hope you’re using that time wisely.
Using Face ID with some third-party apps is done in a manner similar to that of Touch ID. For example, with the app for my bank and with Dropbox, the login screen appears, and then a Face ID icon appears, and then the app unlocks. It’s really no different than how Touch ID was implemented in those two apps, thus, it’s no more convenient.
Face ID has a certain viewing angle you need to be within to work, which is where I have a very minor issue with the technology. I try to keep my personal correspondence on my iPhone when I’m using my work laptop, and the iPhone X lays on my desk to the side. When I get a text, I can see it on the iPhone’s lock screen. On the iPhone 6s Plus, I use Touch ID to unlock my iPhone while it’s still at my side. But with the iPhone X, my face is out of range of the TrueDepth Camera. The solution to this minor issue: Move the iPhone X in a new location so it’s within range of my face. I have also found that Face ID works when the iPhone X is in my car mount, which is attached to an air vent to the right of the steering wheel.
Apple is very confident in Face ID’s security, stating that it’s much more secure that Touch ID. Many other publications have tried to see if they can trick Face ID, with their results matching what Apple has said: that twins can bypass Face ID. Since I don’t have access to twins, I didn’t test this, but Face ID wasn’t fooled when I tried to have my two sons access the iPhone X. A recent Wired story says that hackers have been able to crack Face ID by creating a mask, which essentially means that a nefarious person needs to pull off some Mission: Impossible-type antics. Likelihood of this happening to you? I’d say almost nil.
Apple has said a lot about how it believes augmented reality is going to be a big deal, and we’ve seen AR apps, like Ikea, The Machines, and AR MeasureKit. There are even rumors of Apple working on an AR wearable. The TrueDepth camera will have a big role in AR, and Apple demonstrated how it can be used with its recent release of Clips 2.0. Clips uses the TrueDepth camera so it can filter out background objects for its Selfie Scene feature, and the app can use you in the foreground for a virtual scene. Other than some issues with clipping your foreground image, the Selfie Scene implementation works quite well. Expect to see a lot of fun and innovative apps that use the TrueDepth camera coming soon in the App Store.
iPhone X: The screen, the notch, and head games
The other feature that demands your attention is the iPhone X’s screen. It’s the first iPhone with an organic light-emitting diode (OLED) display. It’s also the biggest iPhone display, measuring 5.8 inches diagonal.
I can’t emphasize enough how much I love the iPhone X’s screen. I can say it’s gorgeous, but that feels like an understatement. The colors are rich and pop, text looks clean and sharp, and the black is so deep that I actually find it mesmerizing. I’ve seen lots of screens that don’t look black—more like a 98 percent gray—and as stupid as it sounds, I like to gaze at the black gap on the second page of my Home screen. This is the best screen I’ve seen on an iPhone.
OLEDs are currently susceptible to burn-in, the effect where you can see a shadow of an image when something else is on screen. This was evident in Google’s Pixel 2 phone, which also uses an OLED. Apple has even stated in a knowledgebase article that burn-in on the iPhone X’s display is “expected behavior” and that the company has done what it can to minimize burn-in. I haven’t noticed it in the nearly two weeks since I’ve had the iPhone X, but it is something I’ll keep an eye on and will update this review accordingly should anything change.
When first using the iPhone X, I had to get over the false impression that the iPhone X’s screen is smaller than what I’m used to on the iPhone 6s Plus. Based on diagonal measurement (the standard used for screens, TVs, computer displays, etc.), the iPhone X is bigger (5.8 inches) than the iPhone 6s Plus (5.5 inches, the same as the iPhone 7s Plus and the iPhone 8 Plus). The iPhone X’s screen is a slightly narrower, though, and noticeably taller. Overall, it’s a bigger screen.
But it’s not the screen that gave me the impression that the iPhone X’s is smaller. It’s the bezel on the Plus iPhones. The black border on the Plus iPhones, even though they aren’t part of the screen, unconsciously became part of the screen in my head. It took me a few days to clear this psychological hurdle (or optical illusion, if you will). While showing the iPhone X to other people, some of them also were fooled into thinking that the iPhone X’s screen is smaller, so I think this could be a phenomenon experienced by many new iPhone X owners.
What didn’t take me long to get over was the notch. Yes, the notorious notch, the one that houses the TrueDepth camera system. I found it a distraction at first, but it was yet another head game I played on myself—what really bugged me wasn’t the actual notch, but that I feel like the notch goes against Apple’s design aesthetic. But I was able to realize that in typical use, I don’t notice the notch at all. Even with full-screen videos, the notch doesn’t bother me. (There is an option to resize videos so that the avoid the notch, but that means video is smaller than full-screen.)
iPhone X: Gestures and the learning curve
Apple had to come up with a new set of gestures to make up for the lack of a Home button on the iPhone X. I learned these new gestures quickly—you use them a lot, so if you need “practice” for the muscle memory to kick it, you’ll get it.
We have a complete list of the new gestures you’ll need to learn. Most of them are simple, like swipe up from the bottom to get to the Home screen, or swipe down from the top of the display’s right side to get to Control Center.
Speaking of the Control Center swipe, it’s the one new gesture I don’t like—you really need to reach to the top of the screen area next to the notch, and this requires more effort than the previous Control Center gesture (swipe up from the bottom of the screen, which works on the iPhone 8 and older iPhones).
The iPhone X’s lock screen has two quick access buttons—one for the flashlight, and another for the camera. They’re easy to get to at the bottom of the screen, but simply tapping each button doesn’t activate it. You need to do a hard press, like you do for 3D Touch. A hard press is necessary, because you don’t want these buttons activating while in your pocket, and these lock screen functions don’t require Face ID verification to work. But there’s nothing in the included documentation that tells you how to use these buttons.
People’s tolerances for interface changes varies, and I can see how someone would absolutely hate not having a Home button. If you’re one of those people, then the iPhone X is not for you. But keep in mind, the Home button is probably not in the iPhone’s long-term plans. It could be five or six years before we see Apple completely abandon the Home button, but it will happen eventually.
iPhone X: The cameras
The iPhone X’s rear camera has a 12-megapixels dual lens camera with a ƒ/1.8 wide-angle aperture, ƒ/2.4 telephoto aperture, optical zoom, 10x digital zoom, and optical image stabilization on both lenses.
The pictures from the iPhone X are excellent, with vibrant colors and great sharpness. The iPhone X seems better at handling a wide array of lighting situations compared to other iPhones I’ve used in the past. As someone who has no skill at adjusting camera settings and prefers to rely on automatic settings, the iPhone X produces results that make me very happy.